Growth that doesn't start with adding more.

Most companies buy growth while losing revenue they already earned. I find what's leaking, put a number on it, and tell you what to fix first.

For companies between $10M and $100M. Four to six weeks. Nothing gets installed, and there is nothing to buy from me afterward.

Sound Familiar?

The forecast is always wrong. Why do we keep using it?
Churn is higher than it should be and nobody can tell me why.
I need another ten percent and I don't know where it comes from.
I know we're losing money somewhere. I couldn't tell you where.

One of these is normal. Three is a pattern — and usually nobody has the time to go find out which.

Why It's Still There

Some Loss Is Part Of Doing Business. Who Decided How Much?

Nobody set that number. It accumulated one decision at a time — and every one of those decisions was reasonable on the day it was made.

01It never hurts enough A slow bleed spread across months and departments never forces a decision.
02The fix looks too big Patching takes an afternoon. Fixing takes a quarter and a budget. So it gets patched again.
03Nobody owns it It is in no one's job description to go looking. And the cause usually leads back to a decision someone already defended.

What I Do

1Trust 2Analyze 3Grow

In that order, because each one depends on the last.

1Make the numbers reliableA full audit of your CRM — 74 scored checks on HubSpot, 92 on Salesforce. Analysis built on data you can't trust is a faster way to be wrong.
2Find it and size itDocuments from finance, interviews with the people doing the work, and every leak costed against your own records.
3Decide what to fix firstA ranked list with a name against every item, and a baseline you can re-run later to see whether anything moved.

Four to six weeks. $18,000 to $28,000. There is a smaller two-day version at $5,000 if you would rather start there. All I need is read-only access to your CRM, a handful of documents, and a few short interviews. See the whole path and where you can stop →

What You Actually Get

Every Finding Is Named, Costed And Diagnosed.

Not a list of concerns. Each one says what it is, what it costs, how sure I am, and who can fix it.

A small one I can prove

Licenses nobody has opened in ninety days

Cost
$96,000 a year — and it stops the day you cancel
Evidence
Verifiable — invoices against usage reports
Diagnosis
Process gap
Fixed by
Someone owning the renewal list. Nothing to buy.

A larger one I can size

Four reps below the team median, on thinner territories

Cost
$970,000 a year in new revenue if they reached median
Evidence
Range — from your CRM, with the assumptions shown
Diagnosis
Leadership gap
Fixed by
How quota and territory get set. Not more coaching.

Illustrative. Your findings come from your own records.

I lead with the small one. A figure you can check in an afternoon buys the right to show you the bigger one — and the two are never added together into a single headline number.

And it arrives as a report, not a conversation.

Sent twenty-four hours before we talk, so you can read it without me in the room.

  • Findings by tier — what I can prove, what I can estimate, and risks I name but refuse to price
  • A scorecard — your pass rate in each area against best-in-class
  • A thirty-day plan and a priority list ranked by payback, not by size
  • An owner against every item — a finding with no name stays a finding
  • A self-fix list — what you can handle without me, said out loud
  • And a count of what I'd refer out to somebody better suited than me

Why Me

The Fix Is Never Something You Buy.

Which means I am free to tell you when the answer isn't a tool — and then help you build the thing that actually works.

A vendor can't tell you it isn't a tool A HubSpot partner earns when the answer is more HubSpot. A Salesforce integrator earns when the answer is more Salesforce. Both are good at what they do. Neither is free to say the problem isn't software.
Every finding says what kind of problem it is A setup error, a habit, a missing process, or a decision nobody is holding to. The last one is the most common — and the only one no purchase will fix.
And I stay to fix it A diagnosis with no path forward isn't worth much. I rebuild the process, clean up the data, and set the baseline — all of it inside the CRM you already pay for. I don't resell software and I don't take referral fees.

And Then The Fix

A Pipeline That Moves Itself.

When the audit comes back badly, the repair is almost always the same shape.

Every stage gets defined by something the prospect does — not something your team sends. Each one advances on a trigger the system can actually see. Each one has a rule for what happens when somebody goes quiet. And LOST sits at the bottom of every stage, not in one graveyard at the end, so you know exactly where deals die.

DemoAttended the Demonstration
ProposalOpened the Proposal
NegotiationResponded with a Counter

The system surfaces; the rep responds. The rep does not maintain the system. That is the foundation everything else rests on — a forecast worth reading, reports that agree with each other, and a baseline you can measure against later. Where the rebuild sits in the path →

Worth Twenty Minutes To Find Out?

Tell me what's going on. I'll tell you plainly whether I'd be useful — and if I wouldn't, I'll say that.

Get in Touch

The Book · Publishing This Year

Silent Revenue Killers

The Everyday Losses Draining Your Profit

Thirteen patterns that quietly drain revenue from healthy companies — each one costed, each one with a fix. The book is where this method came from.

Silent Revenue Killers by Jeff Randall

"There will probably be moments where parts of it feel familiar in an uncomfortable way. I think that is part of what makes it useful."

Allen Padilla · CEO, The CSU Foundation · from the foreword
Jeff Randall
Jeff Randall

Who I Am

Twenty Years On Every Side Of The Revenue Question.

I built a company's first sales performance reporting, carried a number myself, led an inside sales team, then ran the analytics function that told a combined company whether any of its numbers were real.

Certiport · TestOut · CompTIA

The Same Thing Kept Happening.

Someone would ask a straightforward question — which events produce pipeline, why is that region down, what are we genuinely renewing. It took days, and the answer was soft.

Nobody was hiding it. There was simply no one whose job it was to go looking.

Spend enough time inside a system and you stop seeing what you have learned to work around. That is not carelessness — it is how attention works, and it is why this is easier to find from outside.

I also speak to leadership teams and boards.

Start Here

How Can I Help?

A short conversation, no charge and no obligation. If I'm not the right person, I'll say so.

Or email me directly —

hello@jeffrandall.co